Frequently Asked Questions

Find answers to common questions about our services, appointments, insurance, and patient care. Can't find what you're looking for? Contact us directly.

Appointments & Scheduling

Insurance & Billing

Services & Care

Patient Portal & Records

General Information

Still Have Questions?

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Frequently Asked Questions

Appointments & Scheduling

How do I schedule an appointment?

Do you offer same-day appointments?

What should I bring to my first appointment?

How early should I arrive for my appointment?

What is your cancellation policy?

Insurance & Billing

What insurance plans do you accept?

Do you accept patients without insurance?

When will I receive my bill?

Do you accept HSA/FSA cards?

Services & Care

What services do you provide?

Do you offer telehealth visits?

Can you help manage my chronic conditions?

Do you provide referrals to specialists?

What lab services are available?

Patient Portal & Records

How do I access my medical records?

How do I request prescription refills?

Can I email my doctor directly?

How do I transfer my medical records?

General Information

Are you accepting new patients?

What are your office hours?

Do you have parking available?

What should I do in a medical emergency?

How can I provide feedback about my care?

Still Have Questions?